Team work is key in every business.
As
Bill Flemming, president of Skanska USA Building Inc., says "Business is not an
individual sport. I see many leaders who are somewhat egoistic. To me, it's
more about the team." Flemming
acknowledged early on that even as president he was part of the team and it's
integral to Skanska's culture.
I can guarantee
with 100% certainty on interviews you will be asked in some manner: Are you a team player? No one would be foolish enough to say no of
course but what are interviewers trying
to understand about you when they ask this type of question? In a word: Commitment.
Commitment ignites action. It
means you have beliefs, know how to articulate them and practice your beliefs
consistently. Interviewers want to
understand what your commitments are to determine if you are a good fit for the
organization.
The first step in your interview
preparation is understanding your commitments.
Ask yourself:
- Why you want to be part of the company.
- What will make you show up at work every day.
- What drives you. (Hint: the answer is not you're driven by the team or company's success. This is about what drives you—the individual.)
- What you see as your responsibilities to a team.
The second step is telling a
story that highlights your commitments. The college students and grads I coach
know that telling a story is the most powerful skill you can master. It helps
you stand out from other candidates and be remembered, it's a more persuasive
and trusted way to demonstrate your strengths and accomplishments or as in this
instance your commitments.
Here's an example from one of my
clients that demonstrates his commitments.
While in school I was
hired as the assistant manager of a very busy, locally-owned café staffed with
other college students. I learned quickly
that the two owners had opposing points of view on how the café should be manage. The distrust and confusion among the staff
meant people didn't show up to work on time; sometimes missing their shifts
completely or they didn't clean tables quickly during rush times or other duties
important to working in a food establishment.
The staff simply didn't care. But
I did. My parents owned a restaurant that I worked in all through school. So
for me the job was less about the pay check and more about being proud of the
work I did regardless of the work. I started doing what my parents had shown
me. At the beginning of a work shift we
met to discuss not just what each person was assigned to but to openly talk
about issues with the owners present. It took time but with all of us working
on this together were able to convert distrust into understanding and confusion
into clear operating procedures. We improved communication and cooperation, and
consequently improve customer service.
The next time you are asked are you a team player understand what you are
really being asked and then tell the interviewer a story to make your
commitments tangible.
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